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Privacy Policy

Last updated: December 23, 2025

Welcome to FluCRM (“we”, “our”, “us”). By accessing or using our website and services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

Account Information:
  • Name
  • Email address
  • Company name
  • Login credentials (encrypted)
Usage Data:
  • Pages visited
  • Features used
  • Time spent in the application
  • IP address and browser information
Tracking & Analytics Data:
  • Click events
  • Conversion events
  • Tracking links metadata
  • Aggregated performance metrics

FluCRM does not sell personal data and does not collect sensitive personal information unless explicitly provided by the user.

2. How We Use Your Information

We use collected information to:
  • Provide and maintain the FluCRM service
  • Improve product performance and UX
  • Generate analytics and reports
  • Communicate service updates and support responses
  • Ensure security and prevent abuse or fraud

3. Tracking & Analytics Disclaimer

FluCRM provides tracking and analytics tools for marketing performance measurement. You are solely responsible for:
  • Ensuring legal compliance when using tracking links
  • Informing end users about tracking where required
  • Complying with GDPR, CCPA, and other applicable laws

FluCRM acts as a technology provider and is not responsible for how tracking links are used by customers.

4. Data Storage & Security

We apply industry-standard security measures including:
  • Encrypted data transmission (HTTPS)
  • Role-based access control
  • Secure authentication mechanisms

However, no system is 100% secure, and FluCRM cannot guarantee absolute security.

5. Third-Party Services

FluCRM may integrate with third-party services (e.g. analytics, tracking, messaging platforms). We are not responsible for the privacy practices of third-party providers. Users should review their respective privacy policies.

6. Data Retention

We retain user data only for as long as necessary to:
  • Provide the service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request data deletion by contacting support.

7. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing

Requests can be sent to: support@flucrm.com